Unnecessarily Difficult by Tom Spears http://www.canada.com/ottawacitizen/news/editorials/story.html?id=2a465a78-c40b-47e9-b014-f43cbcd46752
1. No matter how easy the task, the instructions are the deciding factor as to whether or not a task gets done
2. Two psychologists devised a test and tried it on some students
3. Neat, clear, legible writing makes a task seem less difficult
4. Messy, garbled writing makes a task seem harder
Therefore
5. If you want to accomplish any task you have by following the instructions, make sure they are clear and easy to understand
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